This was my first time going to Advanced Auto Care in Gainesville, as I live out of town. The online appointment scheduling was easy, and when I arrived I was greeted in a friendly and courteous manner. The technician took my car back quickly, installed the part in less than 20 minutes, and I was back on the road. I also found the pricing of services reasonable, and I will definitely be back for future service on my car. I think Advanced realizes , and puts into practice the concept, that you can take your car anywhere to be repaired, but it's your people that make the difference, in bringing customers back