I was in search of a new mechanic after horrible encounters with Tires Plus so I did my research and ended up here! My car was giving me trouble and while I was planning on trading it in that day, I wanted it inspected before heading to the dealership. After engaging in small talk with the receptionist, she went to grab a gentleman from the shop to better answer my questions. He sat down with me and provided me with his opinion on my new car purchase-totally not in his job description and offered no benefit to him. Definitely went above and beyond and won my repeat business. Also, like seeing the manager always try and make good with customers when errors occur. Customers often forget mistakes happen- it's all about how the business handles it.
Casey, I really appreciate the wonderful review. Our team is committed to helping people and making sure that they are safe on the road. we appreciate your patronage and we are always here to help. Jeff
- Advanced Auto Care Center Florida - 13th Street