1

I have been to many different places to have my car (and families cars) serviced. This place is by far the worst. Never have I met a place who will nickel and dime you for every SINGLE little thing. I called to have something scheduled and they were going to just replace it WITHOUT actually checking to see if that was what the issue was, or if it needed replacing. Instead, they tell me it will be 60 to 90 extra bucks to do a "diagnostic." Nice to your face, and on the phone, but they do not care about their customers and only care about the bottom line. Quickly found another place who not only price matched but will be diagnosing it for free for me. I will never be back here.

5

Other than my favorite lighter being missing once I got my car back, I wanna give Advanced Auto Care a 5 star review!!! I originally was directed here from a GWOM post about looking for an inexpensive oil change. Thank God for whoever that was. Went Monday and got my oil changed in LESS THAN 30 minutes for less than $25 with tax included. Yay! While I was there, they kindly brought to my attention a few issues I would have in the future if I didnt think about getting a few th...ings fixed/replaced. They didnt try and force me to fix anything or sell more than necessary - just told me some things I need to be thinking about. One of them, being my front brakes, they told me was so bad I probably had aprox. a week before they started rubbing on rotors and cost of fix would double! They gave me an estimate of cost for the three things I needed done. I returned today to have just my front brakes done and I was out of there in less than 2 hours and they were SLAMMED with constant phone calls and walk-ins on top of their appointments. I am very happy with the service they provided and they were all super friendly! I don't feel like I was robbed on the price of labor either. I will definitely be going back for future repairs/tires/oil changes. (: Thanks for the great work guys!!!

1

Do NOT trust this place. I've been lied to multiple times about services and prices to fix a brake squealing issue. First, The desk person assured me that I would get the brake special price (rotors and pads) even though I have brembo brakes. It seemed fishy so I confirmed multiple times over the phone. Then, I take my car in and they said I don't need new pads because they were still more than 50% and that I just needed my rotors resurfaced to fix the squealing issue. I was skeptical so I kept asking to make sure that I didn't need new pads because I didn't want to pay for labor costs again. Next day, I hear more squealing. I bring it back to the place a few days after first servicing and they said I need NEW PADS AND ROTORS and quoted me $700+. My brother was yelled at by the mechanic. Please don't waste your time with this place. Dishonest, rude, and clueless.

4

There good Alil expensive but hey they get the job done

4

There good Alil expensive but hey they get the job done

5

Best auto shop EVER! I will forever come here! ❤️ & I'm glad "Care" is in the title of their store name because they actually care unlike other shops I've been to! & Jana is a sweetheart!

5

Best auto shop EVER! I will forever come here! ❤️ & I'm glad "Care" is in the title of their store name because they actually care unlike other shops I've been to! & Jana is a sweetheart!

5

5

When I first moved to Gainesville I was looking for a reliable family-style mechanic shop that I could go to from here on out. After doing a quick Google search review I found this awesome place. I have gone to them for everything. Their prices are SUPER reasonable, and they always do your job while being time conscientious. Janet, at the front desk, is the nicest lady ever. She knows you by your first name, and is also so friendly and helpful. I have had emergencies with my car like flat tire, busted something or another, and they always work me in even though they are packed. They understand your needs, and are definitely my #1 pick for Gainesville mechanic.

1

I dropped my car off on Tuesday to get some preventative work done (replace upper/lower radiator hoses because they were starting to get spongy) before I had to drive to Tampa today but nothing was wrong with my car AT ALL. It ended up not getting worked on until Wednesday, which was fine. I picked it up Wednesday afternoon and when I got in the car my check engine light was on-- first sign that worried me, because my car was 100% fully functioning and free of error lights when I dropped it off. They got back in it and cleared the code, telling me that it just said "random misfire" and it was nothing to worry about. I drove it home after $300+ in repairs. I'm getting ready to get onto 75 this morning to drive to Tampa and my car starts acting weird- shaking, making weird noises, etc. I pull into an auto parts store to check it out and my coolant is POURING out of the bottom of my car and had completely covered my entire engine in Dexcool. I called the shop, waited 45 minutes for a tow truck, and brought it back to their mechanic. They look at it and tell me their mechanic yesterday DIDN'T KNOW to cut their universal radiator hose so it didn't rub on my AC belt (it had rubbed and ruptured, causing the coolant leak) so I sat there for over an hour while they replaced it and refilled my coolant. I didn't have to pay for the towing or repairs (shouldn't have had to- it was 100% THEIR fault) but I DID have to spend most of my day worrying about the problems that they caused my car because their mechanic didn't know how to properly install my part (no compensation received or anything). I took my car to them fully functioning and had to bring it back on a tow truck. Something isn't right there. Sure, they're nice people, but being nice doesn't help me when I'm stranded at a store (could've been stranded on 75 if I wouldn't have stopped)... I will NEVER go back to them, even for a simple oil change...

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