Gainesville Auto Repair

1340 reviews
635 N.W. 13th Street Suite B , Gainesville, FL 32601
Call Us:(352) 204-0188
5

Very quick and friendly service!

1

Crooks! LIED ABOUT REPAIRS TO TRY TO MAKE MORE MONEY!! ALWAYS GET A SECOND OPINION! I took my vehicle in for their advertised free AC check. The check itself lasted about 10 mins & the results of their “test” was that I would need to pay them $152 for a complete AC system check. Go figure! Then they LIED TO ME COMPLETELY & told me that my radiator fans were completely shot & no longer working. They informed me that it’s very bad for my car and it could cause it to overheat & that they’d be happy to replace them for a little over $300. Little did they know I’m not stupid. I’ve been driving the heck out of my car and I’ve had no issue. So I took my car to Jerry’s AC & Auto for a second opinion and GUESS WHAT?!?! There’s absolutely nothing wrong with my fans, they were just trying to rip me off for over $300. Oh and BTW Jerry’s does the COMPLETE AC SYSTEM CHECK FOR ONLY $58.

Cassandra, I am sorry you feel this way about the FREE service that we provided. Apparently your system was low in refrigerant and the service ports had small leaks which is what you were quoted for the $152.00 not a complete A/C check but rather an evacuation and recharge of your system and repairing the leaking service ports. While doing the FREE A/C check the technician noticed that your fans were not operating at all. It is not uncommon for a fan motor to act up intermittently and work then not work so when it was checked elsewhere they might be working at the time. Hopefully they will continue to run and you do not have any overheating issues. It is very unfair to us or to any other company to leave a review that we or they were trying to rip you off. WE DID A FREE SYSTEM CHECK.We are one of the few places that will even hook up A/C gauges for free in Gainesville. I hope you accept our sincere apology for what transpired but our only hope is to try and make as many people happy and safe as possible on the road. If there is anything i can do please call and ask for me directly. I would love to try to earn your business and your trust. Thank you, Jeff 352-505-0548

- Advanced Auto Care Center Florida - 13th Street
5

Absolutely amazing . Five star all way ! Clean, fast and fair pricing . Got a customer for life !

Thanks for the great review Travis. Whatever we can help you with let us know. Jeff

- Advanced Auto Care Center Florida - 13th Street
4

Great place to take your car. My power steering pump was going out, so I stopped in to get an estimate. Roberta and Derrick were very helpful. Got a free estimate, said they could have the part by the next day. Brought my car back and was in and out in no time. Excellent customer service, fair price and didn’t take all day! Very satisfied customer.

5

Exceptional, friendly customer service. I was in town while my dog was having surgery at UF animal hospital only to find a screw in my tire hours before my dog was released to go home. I went in and Derek said he’d do his best to get a new tire installed for me so that I could get my dog safely back to Tampa to recover. He thought it may take an hour and a half or more, but it was completed in under an hour. A very stressful situation was avoided and my schedule wasn’t disrupted.

Susan, I am so happy we were able to help you today. I really appreciate the great review. if you travel this way and ever need something we are here to help. Even if you just have basic automotive questions while back in Tampa don't hesitate to call and ask myself or Derek. Have a safe trip back. Jeff

- Advanced Auto Care Center Florida - 13th Street
5

We were traveling through Gainesville, trying to outrun a dangerous storm. Derek could not have been more helpful in getting us back on the road again. An outstanding experience. Thank you!

Scott, we really appreciate the wonderful review. if you ever come through Gainesville again we are always here to help. Thank you for your business. Jeff

- Advanced Auto Care Center Florida - 13th Street
5

Seriously amazing people! My car had ran out of gas in the middle of a four lane road while it was pouring rain outside. And they had went out of their way to meet me outside while it was still raining and fill up my car for free with enough gas to get to a gas station.

Zachary, we were glad to help. We are here anytime you need us. We appreciate the kind words. Jeff

- Advanced Auto Care Center Florida - 13th Street
5

Great Guys, SUPERIOR SERVICE, Fair Pricing and WOW! FAST!

5

Wonderful service! Have gone time and time again and staff is always friendly and there to help.

5

Fast service. Friendly staff. Does not try to sell you stuff you do not need.

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